Returns & Exchanges
At Laneway Boutique, we want you to love your purchase; however, if you are not completely satisfied, we offer returns for store credit or exchange within 14 days of delivery. All items must be returned in their original, unworn condition with tags attached to be eligible for processing.
Check Eligibility
Ensure your items are unworn, unwashed, and have all original Laneway Boutique tags and packaging intact.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack and Post
Securely package your items and use the prepaid shipping label provided in the portal or your preferred tracked courier service.
Receive Store Credit
Once our team inspects your return, we will issue a store credit code via email within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing